Responsible Gaming
l999 believes that gaming should always be fun, never a source of stress or financial pressure. This page explains the responsible gaming tools available to every l999 player in Bangladesh, and how to use them to keep your play healthy and enjoyable.
Our Commitments
Every tool on this page is free, available instantly, and designed to help you stay in control of your gaming on l999.
Set a daily, weekly, or monthly cap on how much you can deposit into your l999 account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately and can only be lowered, not raised, without a cooling-off period.
It is easy to lose track of time when you are enjoying a game on l999. Session time reminders send you a notification after a set period of continuous play — 30 minutes, 1 hour, or a custom duration you choose — so you can decide whether to take a break.
Need a short break from l999? A cooling-off period temporarily suspends your account for a period you choose, from 24 hours up to 6 weeks. During this time you cannot log in, deposit, or place bets. The period cannot be shortened once activated.
Self-exclusion permanently closes your l999 account for a minimum of 6 months. Once activated, your account cannot be reopened for any reason during this period. l999 processes all self-exclusion requests within 24 hours and will not send you any marketing communications while excluded.
Set a maximum amount you are comfortable losing over a defined period. When your net losses reach the limit you have set, l999 will prevent further play until the period resets. This tool helps you stay within a budget you are genuinely comfortable with.
The l999 support team is available around the clock to help you activate any responsible gaming tool, answer questions about your account, or simply talk through any concerns you have about your gaming habits. Contact us at [email protected] at any time.
At l999, responsible gaming is not just a legal checkbox — it is a genuine part of how we operate. We want every player on the l999 platform to enjoy games like Jungle King, Fishing Yi Lu Fa, PP Live, Teen Patti 20-20, Let's Shoot, Tongits Go, and Dinosaur Tycoon as a form of entertainment, not as a way to make money or escape from problems.
Gaming on l999 should always be a choice you make freely, with money you can afford to spend, and within a time frame that does not affect your daily life, relationships, or responsibilities. When gaming stops being fun and starts feeling like a compulsion, that is the moment to use the tools on this page.
l999 actively monitors account activity for patterns that may indicate problem gambling. If our team identifies concerning behaviour, we may proactively reach out to offer support or apply responsible gaming measures. This is not a punishment — it is part of our commitment to every player's wellbeing.
Problem gambling can affect anyone, regardless of how long they have been playing or how much they earn. The signs are not always obvious at first, which is why it helps to check in with yourself regularly. Ask yourself the following questions honestly:
The earlier you recognise the signs and take action, the easier it is to get back in control. l999 is here to support you through that process, not to judge you for it.
All responsible gaming tools on l999 are available directly through your account settings or by contacting l999 support. Here is how to activate each one:
Go to l999.today and log in using your registered mobile number and password. If you cannot log in, contact l999 support directly at [email protected].
Click on your profile icon in the top right corner of the l999 platform and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools — deposit limits, loss limits, session reminders, cooling-off, and self-exclusion — are listed here.
Select the tool you want to use, enter the parameters you prefer (such as a limit amount or a cooling-off duration), and confirm your choice. Most tools take effect immediately.
If you are unsure which tool is right for your situation, or if you need a tool activated urgently, contact l999 support at [email protected]. Our team will help you immediately, any time of day or night.
The l999 platform is strictly for players aged 18 and over. l999 takes the protection of minors extremely seriously and has multiple measures in place to prevent underage access.
If you share a device with younger family members, we strongly recommend using device-level parental controls to prevent access to the l999 platform. Always log out of your l999 account when you are not using it, and never share your login credentials with anyone.
If you believe a minor has accessed l999 using your account or by creating their own account, please contact l999 support at [email protected] immediately so we can investigate and take action.
Responsible gaming is not just about using tools when things go wrong — it is about building good habits from the start. Here are some practical tips that l999 recommends to every player:
If you are concerned about your own gaming or the gaming habits of someone close to you, please do not wait. Reaching out early makes a real difference. l999 support is available 24 hours a day, 7 days a week, including all public holidays in Bangladesh.
All responsible gaming requests are handled with complete confidentiality. Your request will not affect your account history or any pending withdrawals — it simply puts the right protections in place so you can take the break you need.
Quick Reference
All tools are free, instant to activate, and available to every registered l999 player.
Cap your daily, weekly, or monthly deposits. Takes effect immediately. Can only be lowered without a waiting period.
Set a maximum net loss per day, week, or month. Play stops automatically when your limit is reached.
Suspend your account for 24 hours to 6 weeks. Cannot be shortened once activated. Full account access returns automatically when the period ends.
Close your l999 account for a minimum of 6 months. Processed within 24 hours. No marketing communications during exclusion.
Play Responsibly
l999 is built for players who want great games and a platform they can trust. Register today and use our responsible gaming tools to keep your play exactly where it should be — fun, controlled, and on your terms.
18+ only. Please play responsibly. If you need help, contact [email protected] at any time.